My post deleted? Something I said?

No it wasn't something you said.  The link that was posted was not an external link.  The best way to get a link to the ISO is going to be to send an email to support@storagecraft.com and a link will be provided. 

boo1a:

No it wasn't something you said.  The link that was posted was not an external link.  The best way to get a link to the ISO is going to be to send an email to support@storagecraft.com and a link will be provided. 

Sorry, I don't understand. I did not provide any link. I followed the link that YOU provided in your previous post. My comment was that it worked fine for me and that both 3.1 boot environments seemed faster than before. My post was subsequently deleted and I still don't know why. Can you be more specific? If the proper procedure is to send an email to Storagecraft instead, why did you post the link to obtain the ISO directly? Storagecraft has all my account info and I had to input my 3.0 serial number in the link you provided in order to download the ISO. I guess I just don't understand the problem - or why a link to the 3.1 ISO doesn't show up in the "My Account" section of the store, where one would expect it find it.

The question asked by RodNH about the deletion of his post is reasonable, polite, professional – and, worthy of a prompt response from StorageCraft.

We apologize for any miscommunication with this thread.  The error was on our side by posting the link.  That link was to be an internal link only but was posted by mistake and wasn't supposed to be posted.  TThat is completely StorageCraft's mistake and that is why we needed to delete the post.  Our store allows you download the ISO file when you first buy the product but is available for a short time.  After that period of time, you can send an email to support@storagecraft.com and we will provide a link to you. 

In my experience, all individuals (including myself) and companies make mistakes.  Few, however, admit them; and, still fewer apologize for them.  StorageCraft deserves kudos for doing both.

I'm a bit confused about all this... :)

Nevertheless, after seeing boo1a's link in post 15, I tried it and was able to download a copy of 3.1's ISO. With this in mind, and I know you are probably all tired of us asking, when will the 3.1 ISO be available from the store? Everything there still says 3.0...

The link is supposed to be available later this week in the webstore. 

boo1a:

The link is supposed to be available later this week in the webstore. 

Thanks!!! :-) 

Just wanted to say BRAVO StorageCraft!!!!!!  

ShadowProtect 3.1 runs great. The little bugs that affected me are gone (the time setting change and the DVD restore issues.) (I run exclusively from the Recover CD.)

 Thanks!  :-)
 

Nice to hear it, and thanks for the props!  :)

I'd like to suggest that you include instructions for upgrading from 3.0 to 3.1 in your ReadMe file. I spent 15 minutes trying to find out answers to questions such as: (a) do I need to uninstall 3.0 first? (b) will a reboot be required? (c) anything else I need to know?

Thanks!

fphall:

 I have almost thte same situation. I foolishly used a download manager that makes multiple connections (for speed) and it used up all my downloads on the first try. It would be nice if they could reset the counter.