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Issues with scheduling backup under Vista

Last post 03-16-2008 7:12 AM by RpR. 17 replies.
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  • 03-02-2008 4:07 AM

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Issues with scheduling backup under Vista

    Hello people form Shadowprotect.

    I have a few serious issues while scheduling backups but also a more general issue regarding UAC.

    • First, whenever I start  Shadowportect, I first have to allow the program to start through the User Account Control panel. So far the only way to orevent that was to disable UAC completely.
    • Then, with UAC and DEP (Data Execution Prevention) disabled, I schedule shadowprotect to run a backup at 6 AM, if I start the PC at 7 Am, it won't run after all (which would be handy).
    • Third, if I want to change the schedule time to 8 AM, the program crashes everytime I hit OK in the Edit Job Schedule Window. So I am unable to change the schedule.

     

     

    Filed under: , , ,
  • 03-02-2008 12:13 PM In reply to

    Re: Issues with scheduling backup under Vista

    What version of the product do you use? SPD version with Vista support is in beta testing yet.

    henk:
    Then, with UAC and DEP (Data Execution Prevention) disabled, I schedule shadowprotect to run a backup at 6 AM, if I start the PC at 7 Am, it won't run after all (which would be handy).

    If your computer is switched off at the time when backup is planned - it will be missed. If you want the missed backup to be started after your computer is switched on, you should check the advanced option "auto execution of unexecuted task".

  • 03-02-2008 3:09 PM In reply to

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Re: Issues with scheduling backup under Vista

     I use SPD 3.1.0.3 so the latest version. Surprises me to hear that Vista is not supported yet, since the restore environment Cd uses Vista?? Should I try the beta or is it not stable enough yet?

    Alexey:
    If your computer is switched off at the time when backup is planned - it will be missed.
     

    That is a bit dissapointing. I use two other quite 'primitive' programs at the moment to schedule my backups and they both will run if I switch my PC on at a later moment. For practical reasons this is great, I won't forget to backup, no matter how late I switch on my PC. Is this really standard behavior of SP?

  • 03-02-2008 3:27 PM In reply to

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Re: Issues with scheduling backup under Vista

     PS: in the manual it says that Vista is supported:

    "Windows® Vista Home Basic/Home Premium/Business/Ultimate" 

  • 03-03-2008 11:38 AM In reply to

    Re: Issues with scheduling backup under Vista

    Indeed ShadowProtect works just fine on Vista.  As far as kicking off a scheduled job while your machine is sleeping, no versions of ShadowProtect do this.  We've had some discussions about it though.  Currently, you can use the job advanced options to tell ShadowProtect to automatically execute a missed backup.  This way, as soon as your machine finishes its nap it'll take a backup.  Thanks for your feedback.  It doesn't fall on deaf ears.
  • 03-03-2008 3:34 PM In reply to

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Re: Issues with scheduling backup under Vista

    Thanks for your answer. If I can set SP to automatically execute a missed backup than that is more then enough for me. I don't need the software to wake up my PC to execute a backup.

    I'll do some testing on this to see if it will start despite UAC and DEP in Vista. 

    Still there is the bug: if I change the exe time of an existing schedule, it will crash garanteed.The only way around it is to make a new schedule every time.

    Filed under: ,
  • 03-03-2008 3:42 PM In reply to

    Re: Issues with scheduling backup under Vista

    Good point.  See this post for a fix for that particular issue.
  • 03-04-2008 2:15 AM In reply to

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Re: Issues with scheduling backup under Vista

    Sorry to say, but this doesn't work for me...

    I downloaded and replaced the files in the program directory, but SP won't start. It starts the usual UAC screen, but then nothing. Task manager doesn't show the program either.

    I tried running it as administrator and in XP compatibility mode, but no luck.
     

  • 03-04-2008 11:28 AM In reply to

    Re: Issues with scheduling backup under Vista

    Oh, this will occur if you are running on a non-English locale.  You can resolve this issue by renaming the ShadowProtectENU.dll file to ShadowProtectLOC.dll (after you unzip the ShadowProtect_v3.1.0.4.zip file contents to your ShadowProtect directory).

    My apologies.

     

  • 03-04-2008 3:23 PM In reply to

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Re: Issues with scheduling backup under Vista

    Woohaa, that worked! Thanks! 

  • 03-11-2008 2:26 PM In reply to

    • dabl
    • Not Ranked
    • Joined on 03-11-2008
    • Posts 1

    Re: Issues with scheduling backup under Vista

    Another vote for ShadowProtect to be able to wake the machine from sleep to run a job.  I want to use it on a home theatre pc running Vista Ultimate 32bit which runs 24/7 but uses power management to sleep when idle.

    I'd hope this feature would use the built in Windows task scheduler.

  • 03-11-2008 5:43 PM In reply to

    Re: Issues with scheduling backup under Vista

    You can easily do this (schedule a wake up and have the backup occur when the machine wakes up) right now using Windows Task Scheduler.

    Just follow the instructions here and schedule C:\windows\system32\attrib.exe to run (by itself attrib.exe does nothing - it's just there for the sake of the schedule) whenever you want your machine to wake up.  The make sure that your ShadowProtect backup job's advanced options are configured so that it executes any missed tasks (tasks that didn't execute because the machine was off/hibernating/etc).

  • 03-12-2008 2:22 AM In reply to

    • henk
    • Top 100 Contributor
    • Joined on 03-02-2008
    • Posts 8

    Re: Issues with scheduling backup under Vista

     Nate,

    I still am not able to run missed backups. Personally I'm fine with running a backup after the PC comes out of hibernation. But then it won't start the missed backup, even with 'auto execution of unexecuted task' enabled
     

  • 03-12-2008 11:00 AM In reply to

    Re: Issues with scheduling backup under Vista

    Okay, I'll get Doug and Alexey to look at that.  They're more intimate with that particular code than I am.
  • 03-12-2008 11:59 AM In reply to

    Re: Issues with scheduling backup under Vista

    Okay, I'm told that the code that determine if a scheduled job is missed, and executes immediately if the job's options specify that it should do so, is only executed when the service is started.  Therefore, when the system returns from hibernation/suspend modes the service is already running and so this code is not exercised.

    For those who are using the Windows scheduler to wake up their machine to take backups they could have the scheduler run a .cmd script which bounces (stop and starts) the shadowprotect service.  This in turn would cause the backup to occur (if one was missed during suspension).  The script would just have two lines:

    net stop "ShadowProtect Service"
    net start "ShadowProtect Service"

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