in
Support Center

Issue restoring an image

Last post 05-30-2008 10:46 AM by JWT. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • 05-20-2008 8:46 AM

    Issue restoring an image

    Hello,

    We have had an issue restoring an image from one HP server to another.

     

    The error is:

    module: sptask

    Code:    516

    Message: sbrun.exe exited with unknown error - 1073741819(0xC0000005)

    The image has been copied to another USB drive to try and restore from and also we have used a HP ML110 and ML115 both g4 without success.

    So on the face of it the image looks complete and the was taken cleanly from a shutdown server.

    Does anyone have any clues on this one?

     

    Thanks, 

  • 05-21-2008 2:26 AM In reply to

    Re: Issue restoring an image

    Could you post the entire log here? 

  • 05-30-2008 10:46 AM In reply to

    • JWT
    • Top 50 Contributor
    • Joined on 04-23-2008
    • Posts 19

    Re: Issue restoring an image

     Alexey,

     I was able to recreate the error on a machine here at StorageCraft if you want to take a look at it.

    01-May-2008 00:28:14    sptask    110    Worker thread has started
    01-May-2008 00:28:14    sptask    111    sbrun -mdn ( sbfile -r \\?\E:\C_VOL-b001.spf : sbcrypt : sbrest \\?\Volume{57961f43-1758-11dd-8d84-806e6f6e6963} )
    01-May-2008 00:28:15    (loader)    112    corelogic version: 1.0.0.209
    01-May-2008 00:28:15    sbfile    101    successfully opened file \\?\E:\C_VOL-b001.spf
    01-May-2008 00:28:15    sbcrypt    109    filter started
    01-May-2008 00:28:18    sbrest    101    successfully opened volume \\?\Volume{57961f43-1758-11dd-8d84-806e6f6e6963}
    01-May-2008 00:28:18    sbcrypt    107    image compression mode: 5
    01-May-2008 00:28:18    sbcrypt    107    image encryption mode: 0
    01-May-2008 00:28:18    sbrest    109    image created at 30-May-2008 09:27:43 GMT-6:00
    01-May-2008 00:28:18    sbrest    109    imaged volume had 41938944 sectors, 512 bytes each
    01-May-2008 00:28:18    sbrest    109    image GUID {A5986EBF-7EB0-4FB1-A858-AF913BC5B808}
    01-May-2008 00:28:18    sbrest    109    image has no comment
    01-May-2008 00:28:18    sbrest    109    original disk C/H/S = 2610/255/63 partition #1
    01-May-2008 00:28:18    sbrest    109    image created on:
    01-May-2008 00:28:18    sbrest    109     - OS version 6.00 build 6001 Service Pack 1, v.165
    01-May-2008 00:28:18    sbrest    109     - machine VISTABOX (192.168.31.130) MAC 00:0C:29:E5:C1:97
    01-May-2008 00:28:18    sbrest    109     - corelogic version 1.0.0.210
    01-May-2008 00:28:18    sbrest    107    partition type for a target: 7
    01-May-2008 00:30:48    sptask    516    sbrun.exe exited with unknown error -1073741819(0xC0000005)

    The image was created using version 3.2 and the restore attempt was made with an older 3.1 CD. I will burn a 3.2 and try again although I don't expect it should change anything. Let me know what your thoughts are.

     

    Filed under: ,
Page 1 of 1 (3 items)
(c) StorageCraft Technology Corporation 2008