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  • Re: Is ShadowProtect Desktop 3.1 the right product for me?

    Hi Nate, I am writing to you because I found this string of posts with Google, and "newstore" sounds much like me with respect to our computers, operating systems, computer experience, and our having read the very positive review of ShadowProtect Desktop 3.1 in PC Mag. I have been looking for...
    Posted to Desktop Edition (Forum) by ktaggart on 07-08-2008
  • PC hangs on startup when incremental backup is scheduled

    Hi. I'm evaluating ShadowProtect 3.2 Desktop. Some of my PC specs: Asus P5k-Pro Intel Core2Quad Q6600 2X2GB RAM Windows Vista Business SP1 2 x Seagate Barracuda 7200.11 500GB SATA II HD in RAID1 (mirror) Intel Matrix Storage RAID Drivers and console version 7.8.0.1012 1 x Western Digital WD2000JD...
    Posted to Desktop Edition (Forum) by alephzain on 05-09-2008
  • Can't undock laptop with ShadowProtect

    I am running ShadowProtect Desktop Edition on my ThinkPad T61p laptop under Windows Vista Ultimate. When I attempt to eject the laptop from its docking station, Windows tells me: You cannot eject your computer because one of the devices in the docking station, 'Generic Volume', cannot be stopped...
    Posted to Desktop Edition (Forum) by Alan on 04-09-2008
  • ShadowProtect Service launch not same as OS Serv Control Mngr launched

    My computer shutdown's are hanging up again so I've been studying the logs in the Vista Event Viewer. I've found a bunch of these warnings generated when the Vista OS Service Control Manager goes to launch ShadowProtect and it says a different process is connecting instead. Here's the...
    Posted to Desktop Edition (Forum) by ValinHawK on 04-05-2008
  • Differential v. Incremental Backups

    I support a user running ShadowProtect Desktop 3.1 on Vista Ultimate SP1. He has a typical Full/Incremental backup schedule where the first incremental is scheduled for 9 AM and the last for 6 PM. Last night at around 11 PM, he removed the USB external drive holding the SP backups and brought it home...
    Posted to Desktop Edition (Forum) by dbn@dibblelaw.com on 04-02-2008
  • unable to shut down pc after installing shadowprotect

    I have installed (and uninstalled) your ShadowProtect 3.1 Desktop a couple of times to resolve a problem that it created. After installing ShadowProtect & ImageManager (w/ MS .NET), my PC (Win XP Pro) will not shut down. It gets to the "Windows is Shutting Down" message, then just hangs...
    Posted to Desktop Edition (Forum) by roberth@highmedium.com on 03-24-2008
  • Problems accesing backups on USB drive

    Hi, If I connect a USB backup drive to the PC after a reboot, it gets assigned a drive letter that matches a destination in ShadowProtect but the program does not see the backup files. If I open the folder, they're ther with the proper drive letter. What gives? Is there a way to cause ShadowProtect...
    Posted to Desktop Edition (Forum) by walknpickn on 03-02-2008
  • New to SPD : How to create a recovery CD

    Hi, I am an TI user and I am actually testing Shadow Protect because I find TI too slow for taking snapshots. I restore an image created by TI using the boot CD that TI has created for me. I read similar instruction in the SP help file but I am not able to find the menu item that helps me to create the...
    Posted to Desktop Edition (Forum) by yildi on 02-14-2008
  • Re: ShadowProtect Desktop and Server Editions 3.1

    I'd like to suggest that you include instructions for upgrading from 3.0 to 3.1 in your ReadMe file. I spent 15 minutes trying to find out answers to questions such as: (a) do I need to uninstall 3.0 first? (b) will a reboot be required? (c) anything else I need to know? Thanks!
    Posted to Desktop Edition (Forum) by kwsupport on 12-26-2007
  • ShadowProtect Desktop and Server Editions 3.1

    The installers for ShadowProtect Desktop and Server Editions 3.1 can be found on the main StorageCraft page . Version 3.1 is a free upgrade to all existing 3.0 installations (your existing version 3 key works with all 3.x versions, and if you have already installed version 3.0, then when you install...
    Posted to Desktop Edition (Forum) by Nate on 11-07-2007
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