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Re: unable to install SP v4 due to old Acronis install

iRadiate - Thanks for the information. I followed the steps to edit the registry, and found no references to snapman.sys in the registry. The only reference was in the Windows/System32/Drivers folder. There, I renamed snapman.sys to snapman.old (per the instructions), rebooted, and then loaded SP4 without...

Posted to Desktop Edition (Forum) by PNSA on 06-24-2010
Re: Dual Boot to system running Win7 and 2nd drive with restored Vista partition

Hi Well, you made this a little more difficult than it needs to be. So let's try and sort this out. First, you have two identical drives, both with identical Disk Signatures. This is never a good idea. If it was me, I would remove the Vista drive that I do not want to boot from - at least until I...

Posted to Desktop Edition (Forum) by FTTester on 05-02-2010
Re: bad experience going to new system hard drive

leobull Let's see if we can get you up and running with this. [quote user="leobull"]i restored the c partition(making it the active partition, the hp recovery partition and left out the srp. [/quote] Based on this description, I'm a little unclear of which volumes to restored to the...

Posted to Desktop Edition (Forum) by FTTester on 05-01-2010
Re: Windows 7 Pro (32 bit) restore problems - restore target volume corruption and no boot after restore

Hi Stephen I'll let StorageCraft respond to the comments above, but I just want to check something. Were all these incremental backups created using v3.5.1? I can see you mentioned you used v3.5.1 SP RE CD, so I would assume this is the case. However, there was a bug in v3.5 that did result in the...

Posted to Desktop Edition (Forum) by FTTester on 01-13-2010
Re: Vista - simple restore!

Hi Mike This should be straightforward, but there can always be unexpected issues as there are very few computers that are identical. If at all possible, I'd suggest using ShadowProtect V3.5 if you are not already. The code used to patch the BCD data is updated in that release, and you also have...

Posted to Desktop Edition (Forum) by FTTester on 11-10-2009
Re: Two Issues I am coming across

[quote user="fas2000"]1. My main User folder, the one where all of my documents and all critical data is stored, seem not get stored on my backup image. I dont see any settings that would trigger this condition. The properties of that user folder shows that the folder is empty. And also when...

Posted to Desktop Edition (Forum) by FTTester on 09-15-2009
Re: Subsequent slow performance in Vista to NAS

Hi rgmaguire Sorry, I meant to get back sooner but I've been a little swamped. The critical factor appears to be that ShadowProtect always run an enhanced differential (using DiffGen) when you initially boot up your PC. All other incrementals appear to work fine while the PC remains powered on. Normally...

Posted to Desktop Edition (Forum) by FTTester on 09-13-2009
3.4 network password not correct. KB article is wrong?

Hello - This KB article seems to address my issue, but it says I should use version 3.5, which doesn't look like its out yet? http://www.storagecraft.com/kb/questions.php?questionid=172

Posted to Desktop Edition (Forum) by sfun28 on 09-08-2009
Re: Vista restore should have been easy

You do not need to re-install Vista. However, it sound like you need to update the HAL (instructions below). It also sounds like the new RAID is not operating correctly. After updating the HAL I woud suggest checking the device drivers listed under Device Manager and updating any as needed. How to check...

Posted to Desktop Edition (Forum) by FTTester on 08-19-2009
Re: Image Manager won't let computer sleep

I guess it is possible that the Linux-based NAS is not behaving exactly like the NTFS volume it is pretending to be. That may be a factor. You could test it fairly easily. Just temporarily use a network shared folder, on another computer, rather than the NAS, and see if the bahavior is the same. Regarding...

Posted to Desktop Edition (Forum) by FTTester on 08-13-2009

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